How can we help?
We typically respond within 24–48 hours. For urgent account issues, include your email in the message.
Quick answers
Check these before submitting — you might find your answer instantly.
Yes. Reading is free and supported by ads, and the first 100 chapters of every novel are always free. Only the newest part of each novel is reserved for supporters — read it with any subscription, or unlock chapters one at a time with tokens (1 token each). Chapters you unlock stay unlocked.
New accounts start with 40 free tokens, plus 10 more when you add a username and your age. In the Android app you can also watch short ads for free tokens (5 per ad). Token packs and subscriptions are in the Shop — on the website they are paid through Stripe, in the app through Google Play. Tokens never expire.
Unlocking chapters (1 each), catch-up recaps (1 token per 2 chapters recapped, 5 minimum), translating raw novels past the free opening chapters (3 per chapter), recommendations (10 per search) and EPUB downloads (1 per chapter). Subscriptions make several of these free or half price — see the Shop for what each plan includes.
Website subscriptions: Profile → Account & security → Manage subscription. Subscriptions bought in the Android app are billed by Google Play — cancel them in the Play Store under Payments & subscriptions → Subscriptions. You keep access until the end of the period you paid for.
Website token packs: within 7 days if none of the tokens from that purchase have been used — email [email protected]. Purchases made in the Android app are refunded through Google Play: open your Play Store order history and request a refund there.
Profile → Account & security → Delete account, on the website or in the app. It is immediate and permanent. Deleting your account does not cancel a Google Play subscription, so cancel that in the Play Store first.
We add new novels and chapters continuously. Use the Novel request category below to tell us what you want — frequently requested titles are prioritised.
Add the NovelCodex app from novelcodex.org/discord, to a server or to your own Discord account (then it works in every server and in DMs). Every command needs a NovelCodex account linked from Profile → NovelCodex on Discord. With a linked account you can search, browse, and share your library, recent reads and stats. Reading chapters in Discord comes with every plan, with spoiler mode so nobody else gets spoiled; raw-novel translation there costs the same tokens as on the site. If replies only show to you, the server limits outside apps; ask a server manager to add NovelCodex.
These are generated automatically from the chapter text and can occasionally get details wrong. Send a Bug report below with the novel, the chapter and what was wrong, and we will look into it.